equal10 (hereinafter referred to as “we” or “our”) recognizes the protection of users’ personal information on the websites and applications we provide (hereinafter, the “Service”) as an important responsibility, and we will handle such information appropriately in accordance with the following policy.
1. Information We Collect
We may collect the following information in connection with providing the Service:
Information provided when making inquiries
- Name, email address, and any other information you voluntarily enter
Data generated when using the app or website
- Device information, in-app operation logs, and error information
Access information obtained through cookies and similar technologies
- Used to understand usage patterns and improve the quality of the Service
- You can disable cookies through your browser settings.
2.Purposes of Use
We use the information we collect for the following purposes:
- Responding to inquiries
- Providing, operating, and improving the Service
- Investigating bugs and failures
- Sending information about new services, updates, etc. (optional)
- Analyzing usage to improve the Service
3.Provision of Personal Information to Third Parties
We will not provide users’ personal information to any third party except in the following cases:
- When we have the user’s prior consent
- When required by laws and regulations
- When it is necessary to protect a person’s life, body, or property and it is difficult to obtain the user’s consent
- When providing information within the necessary scope to a subcontractor (such as for inquiry management or error log analysis)
- In such cases, we will require the subcontractor to handle the information appropriately under proper management.
4.Management of Personal Information
We will take appropriate security measures to prevent the leakage, alteration, or loss of the personal information we obtain, and manage it strictly.
5.Use of External Services (Analytics, etc.)
The Service may use access analysis tools such as Google Analytics.
These tools collect anonymous traffic data and do not identify individual users.
6.Use by Minors
The Service is intended for users of all ages.
Depending on the situation, minors may be asked to use the Service with the consent of a parent or guardian.
7.Changes to This Privacy Policy
The contents of this Policy may be changed as necessary.
If there are important changes, we will announce them on this website.
8.Contact
If you have any questions about this Policy, please contact us at the email address below: